Introduction
Welcome to The Better Chip® Spinach And Kale Chips (referred to as “The Better Chip”, “we”, “us” and “our”) website and online store!
We are excited to share our delicious, wholesome spinach and kale chips with you. Before you start shopping, please take a moment to read through these Terms & Conditions, which outline the rules for using our website and purchasing our products.
By accessing and using this website or purchasing our products, you agree to be legally bound by these Terms & Conditions, so please read them carefully. If you do not accept these Terms & Conditions, please do not use this website or purchase our products.
Use of Website
The Better Chip grants you a limited, personal, non-exclusive, non-transferable, and revocable license to access and use our website for your personal, non-commercial use, subject to these Terms & Conditions.
You may not use this website for any illegal or unauthorized purpose. You agree to use this website legally, responsibly, and in a way that does not infringe the rights of anyone else or restrict their enjoyment of the website.
All content on this website, including text, graphics, logos, icons, images, audio clips, downloads, interfaces, code, and software, as well as the selection and arrangement thereof, is the exclusive property of The Better Chip, its affiliates, or its content suppliers, and is protected by copyright, trademark, and other laws.
You may not copy, modify, remove, delete, augment, add to, publish, transmit, sell, exploit, create derivative works from, or in any way make unauthorized use of any content without express prior written permission from The Better Chip.
Your Account and Password
To access certain features of our website, you may be required to register and create an account. When you register, you agree to provide accurate and complete information about yourself, and to promptly update any information provided so that it remains accurate and complete.
As part of the registration process, you will be asked to create a password. You are solely responsible for maintaining the confidentiality of your account and password. You agree to accept responsibility for all activities that occur under your account. You must notify us immediately if you have reason to believe your account is no longer secure.
We reserve the right to terminate accounts, edit or remove content and cancel orders in our sole discretion.
Making Purchases
If you wish to purchase products available on our website, you may be asked to supply certain information relevant to your purchase, including your credit card number, billing address, and shipping information.
By submitting this information, you represent and warrant that you have the legal right to use the payment method provided, and that the information you supply to us is true, accurate, current, and complete.
We reserve the right to obtain validation of your payment details before providing you with any products. If validation fails or we otherwise do not accept your order, we will inform you of this in writing and cancel the order.
When you place an order, you authorize charges to your payment method as outlined during the checkout process. You also authorize us to charge additional amounts to cover any applicable sales tax or shipping costs.
The Better Chip makes every effort to provide current availability information for all products offered, but does not guarantee the availability of any products at all times. We reserve the right to discontinue any products at any time for any reason. If this happens, we will cancel your order and refund you for any discontinued products you purchased.
By submitting your order, you represent and warrant that you are at least 18 years old (or the legal age in your jurisdiction) and are legally capable of entering into binding contracts.
Shipping and Delivery
We will pack and ship your order as soon as reasonably possible after receiving it. Please allow adequate time for shipping. Any shipping dates or delivery times provided are good faith estimates only and are subject to change.
We pack and ship orders Monday through Friday. We do not ship or deliver on weekends or holidays.
Shipping and delivery timeframes will depend on the shipping method selected during checkout. We will send your order using the shipping service and time-frame specified during the ordering process.
Title and ownership of products passes to you when your order leaves our fulfillment center. You assume all risk and responsibility for the products as soon as they are delivered to you.
We cannot ship to post office boxes. We are only able to ship to a street address that is specified during checkout.
The Better Chip offers shipping within the continental United States only. We do not ship to Alaska, Hawaii, Puerto Rico, or internationally at this time.
There may be instances when part or all of your order is out of stock or backordered. The Better Chip will ship the in-stock portions of your order immediately and send the backordered products separately as they become available, unless you notify us in writing to cancel backordered items from your order.
We reserve the right to refuse or cancel any order prior to shipment for reasons such as price mistakes or product availability errors on our website. If this happens, we will refund you for any items for which payment has already been received.
Returns and Refunds
If you are not completely satisfied with your purchase, you may return it for a refund or exchange subject to the policy outlined below.
You have 30 days from the date you received your order to initiate a return and receive a refund or exchange. We are unable to process returns or exchanges after 30 days.
To be eligible for a return or refund, items must be unused and in the same condition as when delivered. We reserve the right to refuse a refund or exchange for any product not returned in its original condition.
To initiate a return or exchange, please email us at [email protected] with your request. Please include your name, order number, and the items you would like to return or exchange. We will respond with instructions for sending your items back or exchanging them.
Return shipping costs will be paid or reimbursed by The Better Chip for damaged, defective, or incorrectly shipped items only. For all other returns, the customer is responsible for return shipping costs. Refunds for returned items will be issued to your original payment method.
Exchanges involve returning the original item for a refund, and then placing a new order for the replacement item. For exchanges, return shipping costs will be paid or reimbursed by The Better Chip, but the customer is responsible for placing the new order and paying for the replacement item to be shipped.
Please inspect all items promptly upon delivery. Any damage or defects must be reported to The Better Chip within 7 days of receipt.
Privacy
We respect the privacy of all our customers. Our Privacy Policy explains how we collect, use, share, and protect information in relation to our website. This policy is incorporated by reference into these Terms & Conditions. Please review our full Privacy Policy before using this website or submitting any personal information. The use of information collected through our site will be limited to the purposes under our Privacy Policy.
Accuracy of Content
We make every effort to provide current and accurate information on our website. However, the content on this site is for informational purposes only and does not constitute medical or professional advice.
The Better Chip assumes no liability or responsibility for any errors or omissions in the content of this site. We reserve the right to edit, amend, or remove content at any time without notice.
Limitation of Liability
Under no circumstances shall The Better Chip or any of its employees, agents, partners, suppliers, or content providers be liable for any damages from use of this website or our products. This includes, but is not limited to, incidental, punitive, consequential, special, exemplary, indirect, or similar damages, including lost revenue or profits, arising from your use of this website or any linked content.
Indemnification
As a condition of your use of this website, you agree to indemnify, defend, and hold harmless The Better Chip as well as our parent company, partners, subsidiaries, affiliates, agents, employees, vendors, and suppliers from and against any liability, claims, losses, damages, or expenses relating to your use of this website or any violation of these Terms & Conditions.
Modifications and Interruption to Website
We reserve the right to modify or discontinue all or any portion our website and online store, including products, content, availability, pricing, or these Terms & Conditions, at any time.
Access to our website may be suspended without notice for maintenance, repairs, or other reasons. You agree that The Better Chip will not be liable to you or any third party for any interruption, modification, or discontinuance of our website or any products available.
Governing Law
These Terms & Conditions shall be governed by the laws of the United States and the State of Tennessee. Any disputes relating to these Terms & Conditions or use of this website will be subject to binding arbitration in Nashville, TN.
If any provision of these Terms & Conditions is deemed invalid or unenforceable by arbitration or a court of law, the remaining provisions will still remain valid and enforceable.
Changes to These Terms
The Better Chip reserves the right to update or modify these Terms & Conditions at any time. Your continued use of our website constitutes acceptance of any changed or additional terms. You should periodically review these Terms & Conditions to check for updates or changes.
Contact Us
If you have any questions about these Terms & Conditions, please feel free to contact us:
The Better Chip
123 Better Way
Nashville, TN 37207
Or email us at [email protected]
We look forward to sharing our delicious, wholesome spinach and kale chips with you!